Work location: Ho Chi Minh City, Viet Nam
Roles & Responsibilities
- Responsible for monthly, quarterly, and annually performance of the telesales team
- Plan and create business goals to match with the objectives of the firm and the division
- Implement telesales campaigns for each season and market segment
- Manage and supervise the team to meet sales target
- Report sales figures for team members on a weekly, monthly, or annual basis to management team
- Contact area managers to coordinate the collection of client data for the business' development plan.
- Help sales leads and supervisors with all team performance enhancement techniques
- Do research and create the best software to help telesales team by working with IT department
- Maintaining high-quality telesales calls
- Enhance sales team's capacity to fulfill the needs of the organization
- Manage challenges relating to the department's budget (Balancing employee income with profit target)
- Perform other tasks as directed by the Head of Sales
- Check frequently and remind staff not to violate corporate policies
General and Specific Skills
- Experience in a call center is advantageous
- At least 5–10 years of experience, minimum 2 years at management level
- Telesales management experience, ideally in the financial services sector
- A successful track record in sales
- Integrity and teamwork
- Planning and organizing
- Decisions making & leadership
Interested candidates can contact Ms. An Le at an.le@employmentvietnam.com for a confidential discussion.
