Key Account cum Customer Service Manager

    Main responsibilities: Under the guidance of the Sales Manager, the appointed individual will play a pivotal role in driving the company's revenue growth by attaining sales targets within the designated territory and/or customer accounts.

    Primary Responsibilities:

    Implement sales strategies tailored to RBIS (Retail Brands & Information Solutions) Master Customer programs within a specified geographic region.

    Execute sales initiatives across the entire IBMS product range for designated key customer accounts (including factories, vendors, and agents).

    Disseminate market insights and competitor analysis to inform company strategies.

    Identify and cultivate sales leads, taking ownership of nurturing relationships with these prospects.

    Maintain meticulous records of customer interactions, including call reports, account plans, and sales documentation, ensuring accuracy and timeliness.

    Collaborate within the team to identify challenges, propose solutions, and contribute to operational and sales effectiveness through participation in various projects.

    Cultivate and sustain relationships with target stakeholders, including factories, vendors, agents, and purchasing offices of Master Customers.

    Requirements:

    Bachelor's degree in any field.

    Minimum of 3 years of experience in sales.

    Demonstrated experience in team building and management, overseeing teams of 3-5 members.

    Proficiency in both English and Japanese is essential.

    Strong computer skills.

    Excellent interpersonal skills, coupled with responsiveness and high self-motivation.

    Customer-centric approach, with a strong work ethic and trustworthiness.

    Proficiency in product knowledge, market analysis, sales techniques, and managerial competencies.

    Interested candidates can send their resumes to huyen.nguyen@ev-search.com for further discussion.

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